Refund policy

We want you to be happy with your purchase. If you need to return an item, please review the following guidelines:

  • Returns must be shipped at the customer's expense via Canada Post.

  • Returned items must be unused and in their original condition.

  • Returns cannot be made in person at Devan Greenhouses.

Return Timeframes:

  • Annuals: Within 48 hours of receiving your order.

  • Houseplants: Within 48 hours of receiving your order.

  • Trees, Shrubs & Perennials: Within 30 days of receiving your order.

  • Hardgoods: Within 30 days of receiving your order.

Non-Returnable Items:
The following items are final sale and are not eligible for return:

  • Cut flowers

  • Produce

  • Clearance and sale items

Restocking Fee:
Returns with a value of more than $250 may be subject to a restocking fee.