Refund policy
We want you to be happy with your purchase. If you need to return an item, please review the following guidelines:
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Returns must be shipped at the customer's expense via Canada Post.
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Returned items must be unused and in their original condition.
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Returns cannot be made in person at Devan Greenhouses.
Return Timeframes:
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Annuals: Within 48 hours of receiving your order.
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Houseplants: Within 48 hours of receiving your order.
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Trees, Shrubs & Perennials: Within 30 days of receiving your order.
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Hardgoods: Within 30 days of receiving your order.
Non-Returnable Items:
The following items are final sale and are not eligible for return:
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Cut flowers
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Produce
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Clearance and sale items
Restocking Fee:
Returns with a value of more than $250 may be subject to a restocking fee.